Children's Mercy Broadway: Coordinated Specialty Care in One Convenient Location

For more than 14 years, Children's Mercy Broadway has served as a key ambulatory care hub, bringing together specialty, medical and surgical services in a centralized outpatient setting. As the organization’s second-busiest ambulatory location, the 10-story facility is designed to streamline care for patients and families by providing access to a wide range of clinical services under one roof.

Children's Mercy Broadway houses numerous specialty clinics as well as the Pediatric Care Clinic (PCC), which serves as a pediatric medical home for children throughout the Kansas City metro area. In addition to outpatient clinical services, families have access to on-site pharmacy, laboratory, radiology, patient financial counseling and resources through the Center for Family and Community Connection. This integrated model supports efficient care coordination and reduces barriers for families navigating complex medical needs. 

Collaboration across specialty teams is a defining feature of the Broadway campus. Providers, nurses and support staff work together to create a seamless experience from initial appointments through follow-up care, helping ensure patients receive comprehensive, coordinated treatment plans. 

The impact of this coordinated approach is reflected in feedback from patients and families, who frequently highlight the team's commitment to compassionate care, attention to detail and support throughout the care journey. Families also note the willingness of staff across disciplines to step in and provide assistance when needed, reinforcing Children's Mercy's patient- and family-centered approach. 

As referral needs continue to grow across pediatric specialties, Children's Mercy Broadway remains an important access point for comprehensive outpatient care, bringing together multidisciplinary expertise and supportive services to help children receive the right care at the right time.