Children’s Mercy East Delivers Coordinated Specialty Care Close to Home

Since opening in 2012 to meet the growing needs of families in Eastern Jackson County, Children’s Mercy East has expanded access to pediatric specialty and urgent care services in a community setting. Today, the location offers 18 specialty clinics, Urgent Care, comprehensive imaging services and on-site laboratory capabilities, bringing multidisciplinary pediatric care closer to where families live and work.

A defining strength of Children’s Mercy East is its highly collaborative approach to care. Teams across specialties, diagnostic services and support functions work together to streamline the patient experience and ensure children receive timely, coordinated evaluation and treatment. Leaders at East describe a culture centered on putting patients and families first, with staff partnering across departments to support continuity of care and improve access to services. 

This team-based approach is reflected in feedback from families, who frequently highlight the professionalism, expertise and responsiveness of care teams. Families report positive experiences with clinicians who take time to understand complex concerns, collaborate on solutions and provide clear guidance throughout the care journey. They also note the supportive environment created by staff members across the facility, from clinical teams to patient-facing support personnel. 

In addition to its clinical capabilities, Children’s Mercy East was designed with long-term sustainability in mind. The LEED-rated facility incorporates energy-efficient operations and environmentally conscious design features that support the organization’s commitment to responsible stewardship while maintaining a welcoming environment for patients and families. 

Children’s Mercy East offers access to a broad range of pediatric specialty services in a convenient setting, supported by coordinated teams focused on delivering high-quality, family-centered care.